Terms and Conditions
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IMPORTANT: TRAVELERS INFORMATION
PLEASE READ THIS NOTICE. IT CONSTITUTES A PART OF YOUR CONTRACT FOR TRAVEL AND RELATED SERVICES.
Ginger Kramp is, affiliated with McGehee Cruise & Vacation, Inc.! By using our service, you are agreeing to be bound by these terms and conditions. If you do not wish to be bound by what you read below, it is best you not enter the Kramp's Travel website. These terms are subject to change at any time. Your continued use of the Kramp's Travel site means that you accept any new or modified conditions and terms that we implement. It is your responsibility to check back here from time-to-time. Please read below about our company.
Booking a vacation involves an agreement between you and those who provide the services. The travel agent makes arrangements with the Tour Operator and the Tour Operator provides the services booked.
Ginger Kramp, affiliated with McGehee Cruise & Vacation, Inc., wants you to enjoy your vacation. We are providing this informational folder to acquaint you with the travel agents and tour operators as well as your responsibilities prior to and while on your trip.
ACCOMMODATIONS:
Cruise ship and hotel room bedding accommodations vary by hotel, cruise ship, cabin category and location on the ship. Most, but not all, cruise ships have two lower beds, which can be made up as a queen-size bed. Some cabins have non-movable lower beds, which remain singles and cannot be placed together. Triple and quad occupancy cruise cabins vary by ship and cabin. Generally, there are pull-down (Pullman-type) beds for the 3rd and 4th person in the cabin. However, there may be one or two roll-a-way beds in your cabin for the 3rd and 4th person. Please discuss this with your agent when confirming your space to be sure you know what type of accommodations will be in your cabin.
Most hotel rooms outside of the United States only have two single beds and cannot accommodate a 3rd or 4th person. Please have your agent confirm whether or not you are confirmed or on-request for the room-type that you prefer. On request means that your room will be assigned when you arrive, and you will get whatever is available in that category which you have booked.
ADVENTURE TRAVEL:
It is the responsibility of the traveler to ascertain his or her physical ability to perform the tasks included in adventure travel as well as excursions from cruise ships or land tours. It is also the responsibility of the traveler to obtain any needed medical certificates from the proper physician indicating that the traveler is physically able to handle the trip being booked.
AGENCY RELATIONSHIP:
Ginger Kramp, affiliated with McGehee Cruise & Vacation, Inc., is acting as an agent for Suppliers, (identified on your travel documents and brochures), in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency. This includes such services as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.
This agency, therefore, shall not be responsible for breaches of contract, or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members.
ALL INCLUSIVE RESORTS:
Many resorts bill themselves as all-inclusive. Please read their brochure and check with your agent to be sure that everything that you expect to receive from the all-inclusive is offered in the package that you are purchasing. An example is alcoholic beverages. Most all-inclusive resorts only include their local country or area beverages and not premium beverages or beer from the United States. Most all-inclusive resorts also only include three meals per day.
ASSUMPTION OF RISK:
By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. The traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Travelers retention of tickets, reservations, or booking after issuance will constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
BROCHURES, TERMS AND CONDITIONS, ETC:
I have read the brochure(s) pertaining to the tour, cruise, or other journey which I am purchasing through Ginger Kramp, an affiliate of McGehee Cruise & Vacation, Inc. I understand those features included in the cost as well as the features and items that are excluded from the cost of this program for which I am responsible to pay as I use them. I understand that some travel programs require the payment of taxes and gratuities, government departure taxes, etc. at the time the service is rendered. I have read the brochure and I understand my obligation to pay these items if they are not included in the package price.
CANCELLATION AND CHANGE FEES:
In addition to any fees and penalties charged by the aforementioned suppliers and vendors, Ginger Kramp, an affiliate of McGehee Cruise & Vacation, Inc., will charge the following fees: change of name or dates, $25.00 per person; cancellation occurring seven or more days after booking, $100.00 per person. NOTE: If you are a member of an organized group, i.e., family reunion, class reunion, senior trip, etc., the non-refundable, non-transferable deposits and cancellation fees will vary from the brochure. Please see the flyer or group brochure for details.
CHANGES TO BOOKINGS:
A passenger not wishing to cancel a booking, but wishing to make any change in the original request, i.e., date, accommodation, etc., must notify the travel agent in a timely manner. There is no guarantee that like or newly requested accommodations will be available. The price for the new date will likely be different from your original booking. Generally there is a charge for changes. The charge increases over time as your departure date nears. Please check with your agent.
CREDIT CARD BOOKINGS:
Not all travel suppliers accept credit cards; those who accept credit cards may not accept all credit cards. Some tour operators add a percentage to the price of your trip when you pay for that trip by credit card. Your authorization to use your credit card number for deposit and/or final payment indicates your compliance with all booking terms and conditions, whether or not you actually signed the appropriate draft. Verbal authorization of the use of your credit card confirms your reservation.
When payment is made by credit card by someone who is not traveling, or by someone who is paying for someone else on the trip (other than an immediate family member in the same room or cabin), Ginger Kramp and McGehee will need a photocopy of the front and back of the credit card, a photocopy of the front of the driver's license, and a signed form authorizing the charge to the card.
CURRENCY FLUCTUATIONS:
Ginger Kramp, and McGehee Cruise & Vacation, Inc., shall not be responsible for currency fluctuations in other countries.
ACCURACY OF DOCUMENTS:
Please review your invoice and advise your agent of incorrectly spelled names or if you notice any other incorrect information. We desire you to have everything exactly as you expect, and your name matching that listed on your driver's license.
DEPOSITS:
Your agent will advise you of the required deposit and the due date, to confirm your booking. Deposits vary depending upon the cruise line or tour company and whether you are a part of a group. The cruise line or other travel supplier reserves the right to change their deposit requirements and due dates without notice. This could cause you to have to pay your full deposit earlier than planned. This is rare but does occasionally happen.
DOCUMENTATION, HEALTH AND TRAVEL RISKS:
The traveler assumes complete and full responsibility from, and hereby releases the agent from, any duty of, checking and verification of any and all passport, visa, vaccination, and other entry requirements at each destination, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U. S. State Department. For medical information, call the Public Health Service. For your convenience, our website, http://www.krampstravel.com , has links to the U. S. State Department and the Centers for Disease Control. Neither Ginger Kramp or McGehee Cruise & Vacation, Inc., guarantee the accuracy of these links or the completeness of the information that you need. Please make your own decision on matters relating to domestic or foreign travel.
CUSTOMS AND IMMIGRATION:
Customs and/or immigration officials can, at their own discretion, deny your entry into their country if you do not have the proper documentation. A previous criminal record may also be an obstacle in international travel, and may lead to denied entry. Neither the tour operator nor the travel agent is responsible for denied entry under any circumstances. Neither the travel agent nor the tour operator is responsible for lost or stolen vouchers or tickets or documentation. It is the responsibility of the passengers to obtain, at their own expense, all documentation required by all relevant government authorities. Special documentation is required for minors traveling without their parents, and for single parents traveling with their children. It is suggested that, as far as possible, prior to departure, the passenger ascertain the documentation required. In the event that the passenger does not possess the documentation required at the destination, or by the carrier, the carrier or cruise line will refuse passage.
FINANCIAL CONDITION OF CRUISE LINES, AIRLINES, HOTELS AND TOUR OPERATORS:
Neither Ginger Kramp, McGehee Cruise & Vacation, Inc., nor its owners, officers or sales agents have any special knowledge regarding the financial condition of the suppliers performing services on your trip. Insurance is available from Travel Guard Insurance, (mentioned later in this document), which will cover your payments in the event of default of a supplier. Please read their brochure and call them at 1-800-826-4919 for answers to any questions you may have about their coverage and the suppliers for your trip. Carrier or supplier default coverage is only applicable when you purchase the insurance no later than 14 days after you pay your full deposit for your trip. Some carriers and suppliers are not covered. Ask your agent or a Travel Guard representative if your supplier is covered by their insurance.
FLIGHTS AND CARRIERS:
All flight times, flight itineraries and carriers are subject to change with or without prior notice. We recommend that you check with the airline or your agent within 24 hours of departure to confirm your departure time. Flight check-in at the ticket counter is usually 2 hours prior to departure, (3 hours for international travel), and passengers should be at the gate at least 45 minutes prior to departure. Neither the travel agent nor the tour operator is responsible should you miss your flight or be denied boarding due to your late arrival. Carriage and services performed and tickets issued by the air carriers are subject to the rules relating to liability by the Warsaw Convention and the conditions and terms therein. Change fees, cancellation fees, etc., are set by the carrier and are not the responsibility of the travel agent or the tour operator.
INJURY (Physical, mental or financial):
Neither Ginger Kramp nor McGehee Cruise & Vacation, Inc., shall be responsible for any injuries, damages, or losses incurred by any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, itinerary changes, or any other actions or omissions by travel suppliers, their employees, agents, etc.
MINORS:
Minors under 18 years of age, traveling without both parents, must have special permission from the parent(s) who are not traveling. Most cruise lines require that guests under the age of 21 years must be accompanied by a parent, grandparent or guardian, 25 years or older, in the same stateroom. Most cruise lines have a minimum age for passengers (check with your agent). Failure to have such information on hand when entering any country requiring this documentation will result in the minor being refused entry into the country. Return travel home will be at the expense of the minor, his/her chaperone, or parents. This is not the responsibility of the travel agent, supplier or carrier. Minors are not allowed in casinos. Minors are not allowed to buy alcoholic beverages.
AFFILIATION:
Ginger Kramp is a home-based travel agent who does her bookings through McGehee Cruise & Vacation Inc. and has put up the website www.krampstravel.com for easy reference, registration, and information for her personal clients. Therefore, when booking travel through Ginger Kramp all rules for McGehee Cruise & Vacation Inc. apply.
PAYMENTS:
Full and final payment on all bookings is required no later than the final payment date shown on your invoice. The travel agent and the tour operator reserve the right to cancel any booking and to release all reserved space relating to such booking for which full and final payment has not been received by said date. Payment received later than the due date will probably cause an increase in your price; cancellation penalties may also be incurred for the booking that was cancelled due to lack of final payment. Also, bookings cancelled for failure to make the final payment when due may not be able to be re-booked on the same date, in the same category, or at the same price.
PREGNANCY:
Most cruise lines and tour companies do not accept passengers past their 24th week of pregnancy. Please check with your agent if you or another in your party is pregnant.
PRICE AND OTHER GUARANTEES:
Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of suppliers' rates, bookings, reservations, connections, scheduling, or handling of personal effects, meals, etc. The price will only be guaranteed when full and final payment is made, the price is confirmed by the supplier to Ginger Kramp and McGehee, and Ginger Kramp and McGehee confirm said price to the client. Note an exception to price increase rules when a taxing authority raises the tax on your trip. In this event, the traveler is wholly responsible for the additional taxes or fees.
PROBLEM SOLVING:
In the unlikely event you or a member of your party has a problem with the service received, please address your complaint to the hotel, cruise line, and/or tour operator's representative. DO NOT wait until you return home. If the problem is not resolved to your satisfaction, please record the names of the persons with whom you have spoken, and report them to your travel agent as soon as possible.
REFUNDS:
No refunds or adjustments will be made for portions of the trip or attendant services not taken or used.
SPECIAL REQUESTS:
Any special requests, (for example - room locations, adjoining rooms, bed preferences, in-flight meal requirements, in-flight seating requirements, sky-cots, oxygen, etc.), cannot be guaranteed by the travel agent or tour operator. While the travel agent and the tour operator will attempt to accommodate such special requests, neither travel agent nor tour operator can be held responsible if such special requests cannot be fulfilled.
STUDENTS:
When a student is traveling on a student group trip, there are special forms that must be completed and signed by the parents of a student and the chaperone. If a child is traveling without his/her parents, there are also forms that must be signed. Please get these forms from your agent.
SUBSTITUTION OF SERVICE(S):
The tour operators and cruise lines reserve the right to substitute hotel accommodations, cabins, or ports, and to make alterations in the itinerary which do not constitute a major change, if necessary, due to circumstances beyond their control. In the event of an unanticipated overbooking, the hotel, cruise line, or tour operator reserves the right to relocate the
passenger(s) to an accommodation of equal or greater value. In no event shall the travel agent be liable for any actual, consequential, or punitive damages as a result of any substitution of services or accommodations.
TRIP EXPECTATIONS:
Ginger Kramp, and McGehee Cruise & Vacation, Inc., represent many travel suppliers. The quality of the accommodations, meals, transportation, etc., varies by supplier, tour and/or cruise line, from budget to luxury. To assure that you receive the level of quality that you expect, please read the supplier's brochure and discuss the trip with your agent so that your agent can book the trip that meets or exceeds your needs and expectations.
WEDDINGS ON-BOARD SHIPS OR OUTSIDE THE UNITED STATES:
If you are planning a wedding while on this trip, please get a printout from your agent which shows all the requirements for a marriage license in the country where you will be married. Wedding packages vary in price depending upon the location, the type of wedding you desire, and the number of persons who can attend and be served refreshments while attending the wedding. Please get a list of items included in each wedding package and a list of extras that can be provided by the wedding supplier at an additional cost.
Also, please be aware that marriages in some countries are not recognized in the United States.
TRIP INSURANCE (INITIAL YOUR CHOICE*):
I DO___* or ___ DO NOT ** wish to obtain Travel Accident and Optional sickness insurance, Travel Baggage coverage, Trip Cancellation and Emergency Medical Evacuation and Assistance Insurance and Supplier Default coverage. For default coverage, please refer to the insurance brochure and the Federal Maritime Comm. Travel Guard Insurance must be purchased within 14 days of your full deposit to cover pre-existing medical conditions and default coverage.
If I initialed (do not**) above, then my signature at the bottom of this document certifies that I hereby decline the purchase of the above insurance and that I will not hold Ginger Kramp or McGehee Cruise & Vacation, Inc., or its agents, employees or assignees, responsible for any expenses incurred by me resulting from cancellation of my trip, accident, sickness, stolen or damaged baggage, etc.
FURTHER, if I initialed (I do*) above, then my signature at the bottom of this document certifies that I have requested Ginger Kramp and McGehee Cruise & Vacation, Inc., to purchase insurance for me covering those items, that I have been furnished with a copy of the insurance company's brochure, that I understand a written insurance policy and other information will be mailed by the insurance company to me, and that I understand all claims on any insurance must be filed with the insurance carrier. Furthermore, I understand that Ginger Kramp, and McGehee Cruise & Vacation, Inc. are not insurers, and are not liable for any losses incurred by me, whether covered or not covered, in the above mentioned purchased policy(ies), and FURTHER,
All persons traveling must sign this IMPORTANT TRAVELERS INFORMATION FORM. If any traveler is under the age of 18, the parent or guardian must sign for the traveler. A parent or guardian signing this document for his/her child or ward, agrees to all the terms and conditions both herein and in the attached brochures for and on behalf of the child and/or ward, and for himself/herself. All persons signing this document certify to their age being 18 or older, and agree to all the terms and conditions herein and in the attached brochures.
VERY IMPORTANT:
Tickets and other travel documents and vouchers will not be tendered to passengers until an original of this form is signed and returned to Ginger Kramp.
Date: __________________
Signature: ____________________________________
Address: 1701 Antioch Rd.
Andalusia, Alabama 36421
Work: (334) 881-0959
Cell: (601) 991-1109
Toll Free Fax: 1-866-601-2778
McGehee Cruise & Vacation Toll Free: 800-492-7007
E-Mail: ginger@mcgeheecruise.com
Revised: April 1, 2005